Contact Us

Do you have a question about Hawthorn Bank or any of our products and services?  Please don’t hesitate to pick up the phone or send us an email.  We’re here to help!  Here’s how to contact us.

Phone Numbers

Customer Service
We are available Monday through Friday 8am-5pm and Saturday 8am-12pm.
Call toll-free 1-877-442-9846.

Online Banking Support
We are available Monday through Friday 8am-5pm.
Call toll-free 1-800-761-8362.

Lost/Stolen Debit Card
Available 24 hours a day, 7 days a week.
Call toll-free 1-866-546-8273.

Telephone Banking
Available 24 hours a day, 7 days a week.
Call toll-free 1-877-735-3226.

E-Mail

Customer Service

We are available Monday through Friday 8am-5pm. For assistance, please e-mail customerservice@hawthornbank.com

E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.

Cash Management Services
For information on the full range of cash management services offered by Hawthorn Bank, please email cashmgmt@hawthornbank.com