Why enroll in E-Statements?
- It’s quicker than waiting up to 2 weeks for your paper statement to arrive in the mail.
- It cuts down on mail clutter and reduces environmental waste.
- It’s more secure than sending your statements through the mail.
Frequently Asked Questions
How will I know when my E-Statements are ready?
When you elect to receive your notices and statements electronically, you'll get email notifications that they are ready to view at the end of each statement cycle.
How do I find my E-Statements?
Simply log into Online Banking or Mobile Banking, select your account, and click "Settings." Then select "Documents > Manage" to review your E-Statements. E-Statements begin archiving once you enroll, and you'll be able to view, print or save electronic statements for up to 18 months.
How are E-Statements more secure than mailed paper statements?
According to the Postal Inspection Service, data showed that mail theft reports have soared 600% in the past three years, from about 25,000 in 2017 to roughly 177,000 in August 2020. Criminals often use stolen mail to obtain personal financial information, which they can use to open new lines of credit or make fraudulent purchases.
With E-Statements, customers have sole direct access to their statements by logging in to Online Banking or Mobile Banking using a multi-factor, authenticated login process.
What if I enroll in E-Statements, and later decide I want a paper copy of one of my statements?
No problem! Log into Online or Mobile Banking, select your account and statement (see "How do I find my E-Statements" above), then select "Print" to print the statement from any home or office printer.