a man holding his phone and credit card

Security

Give yourself peace of mind.

Navigate your financial landscape safely and securely with these handy tips.

Whether you're online, at an ATM, using our Mobile Banking or anywhere else, our job as a community bank is to help you feel more safe and secure. Which is why we've provided a variety of tips, links and other information to make safely navigating your financial landscape a little easier.

 
Passwords

We recommend you change your passwords frequently to help protect your information.  If you are using a common password for your online banking or the same password for multiple online logins, we recommend you change it immediately to a new, complex password.  Frequently changing passwords and unique, complex passwords are good security practices in general.

 

account monitoring

Please monitor your account often and immediately report any suspicious transactions to us (877-442-9846).  Furthermore, be cautious of phishing scams (emails with malicious links) that will attempt to gain personal information from you.

As a reminder, Hawthorn Bank will never send you an email or text message asking for your PIN, password or card information.

 

Online and Mobile

Use online banking, mobile banking and/or telephone banking to continually monitor your account.  Enroll now in online and mobile banking. Enroll in mobile debit card alerts through the “Card Alerts” tab within online banking to be text alerted of certain transactions conducted using your card.

 

Questions or Concerns

If you have any questions or notice suspicious activity on your account, please contact us immediately at 877-442-9846.