Whether you're online, at an ATM, using our Mobile Banking or anywhere else, we want to help you feel more safe and secure. We've included a variety of tips, links and other information to make safely navigating your financial landscape a little easier.
Security and Phishing Alert
The “Heartbleed Bug” is a significant security vulnerability that has affected many popular and secure websites. It could potentially expose your personal information, such as passwords and credit/debit card information.
We, Hawthorn Bank, have been assessing all of our systems and have determined there are not any vulnerabilities at this time. We do not utilize the type of programming affected by this vulnerability. However, we will continue to monitor all systems and take all necessary steps to ensure the safety of your information.
What should you do?
Anyone accessing the internet is vulnerable to the “Heartbleed Bug”. We recommend you change your passwords frequently to help protect your information. If you are using a common password for your online banking or the same password for multiple online logins, we recommend you change it immediately to a new, complex password. Frequently changing passwords and unique, complex passwords are good security practices in general.
Please monitor your account often and immediately report any suspicious transactions to us (877-442-9846). Furthermore, be cautious of phishing scams (emails with malicious links) that will attempt to gain personal information from you.
As a reminder, Hawthorn Bank will never send you an email or text message asking for your PIN, password or card information.
Use online banking, mobile banking and/or telephone banking to continually monitor your account. Enroll now in online and mobile banking. Enroll in mobile debit card alerts through the “Card Alerts” tab within online banking to be text alerted of certain transactions conducted using your card.
If you have any questions or notice suspicious activity on your account, please contact us immediately at 877-442-9846.